Negotiating for Results

Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation.

This interactive workshop includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

  • Duration:
    2 days
  • What’s Included:
    • Instruction by an expert facilitator
    • Small, interactive classes
    • Specialized manual and course materials
    • Personalized certificate of completion
Topics CoveredWhat You Will Learn
  • What is negotiation?
  • The successful negotiator
  • Preparing for negotiation
  • Making the right impression
  • Getting off to a good start
  • Exchanging information
  • The bargaining stage
  • Reaching mutual gain and moving beyond “no”
  • Dealing with negative emotions
  • Moving from bargaining to closing
  • Solution types
  • Understand how often we all negotiate and the benefits of good negotiation skills.
  • Recognize the importance of preparing for the negotiation process, regardless of the circumstances.
  • Identify the various negotiation styles and their advantages and disadvantages.
  • Develop strategies for dealing with tough or unfair tactics.
  • Gain skill in developing alternatives and recognizing options.
  • Understand basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA.
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